Several QuickBooks Desktop users are experiencing issues connecting to their networked company files. The QuickBooks Cannot Connect to Company File"error appears when a network firewall blocks the connection. Such an issue commonly occurs when attempting to access the network company file. Additionally, you may encounter a similar problem when updating the operating system or the software.
Dealing with this issue could be irritating. As a result, we have put up a thorough blog post that includes detailed instructions to help you fix the problem of QuickBooks inability to connect with the company file.
Call our technical support team at a toll-free number 1.855.738.2784, if you require any technical assistance. They'll provide you with all the information you require. Their knowledge guarantees an efficient and quick fix for your QuickBooks error.
What Causes the Connection Issue with the Company File?
Multiple factors can prevent your company file from communicating with QuickBooks; let’s find out them:
- Firewall Interference Causing Connection Issues.
- If Insufficient Folder Permissions, Hinder QuickBooks Access.
- Power Management Settings on the Server Causing QuickBooks Communication Interruptions.
Solutions to Resolve Connection Issues with the Company File in QB
Getting rid of the QuickBooks cannot communicate with the company file issue, which occurs when the QuickBooks connection has been lost, becomes easier once you implement the steps and procedures discussed below.
Solution 1: Disable Firewall
- Holding down the Windows button will bring up the Start Menu.
- Navigate to Firewall settings.
- Choose Advanced Settings in Firewall settings.
- In Advanced Settings, right-click on the Inbound Rule to edit it.
- Choose a New Rule.
- Opt for the TCP option.
- Specify the local Port in Port.
Read More: How To Fix QuickBooks Something’s Not Right. We’re Unable to Complete your Request
Solution 2: Establishing Folder Permissions
- Ensure the company file folder is configured to share files over the network.
- Verify that permissions are set correctly.
- Launch File Explorer after selecting it from the Windows Start menu.
- Select Properties by right-clicking on the folder to open the business file.
- Select the Advanced option on the Security tab.
- Choose QBDataServiceUserXX and click Edit.
- Set the following settings to Allow:
- Traverse Folder/Execute File
- List Folder/Read Data
- Read Attributes
- Read Extended Attributes
- Create Files/Write Data
- Create Folders/Append Data
- Write Attributes
- Write Extended Attributes
- Read Permissions
If the folder permissions are incorrect:
- Select Properties by right-clicking on the folder to open the business file.
- Choose the Security option and click Edit.
- Select QBDataServiceUserXX, then choose the Full Control tab, and click Allow.
- Finally, click Apply and then OK.
Solution 3: Turn off Power Management Settings on the Server
- Open the Windows Control Panel and access the Power Management Settings on the system where the company file is stored.
- Press the Windows Key.
- Type and select Power Options in the search results.
- Disable Sleep, Standby, or Hibernation Modes on the host computer.
The solutions discussed above are expected to resolve the Error greatly: QuickBooks cannot connect with the company file. However, if none of the methods work, your only option is to contact our QuickBooks error support team at a toll-free number 1.855.738.2784 for professional assistance in resolving all accounting-related errors.
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