Are you finding it difficult to run the QB payroll operations? If yes, then you might be facing some common errors, like QuickBooks error PS038 on the screen, which can prevent users from running an updated payroll version. This error code can arise due to some common causes, like a corrupted QuickBooks installation process. If you are getting QuickBooks error code PS038, you can use the troubleshooting solutions given below to successfully eliminate the issue.
The solutions given below can help you effectively remove the update issues, but sometimes, these steps might seem a little time-consuming. In such a case, you can call our team of QB professionals at 1.855.738.2784 to get technical guidance with the payroll error.
QuickBooks Desktop Error PS038: Common Causes & Possible Reasons
The following main causes & scenarios might lead to QuickBooks error message PS038 on the screen –
- Your QuickBooks Desktop might be outdated, and the current payroll version might be obsolete, leading to difficulties while running the payroll operations.
- Your QuickBooks Desktop might not be correctly installed, and the installation process might be faulty or incomplete, or the files might be damaged or corrupted.
- A Windows firewall or an anti-virus application is causing obstructions, which is preventing users from downloading and running an updated QB version.
- There are internet connectivity issues in the system, and essential files, like the ND file, might not be running correctly.
Read More: How do I contact the QuickBooks Premier Support Number?
Solutions to Quickly Eradicate QuickBooks Payroll Error PS038
QuickBooks payroll update error PS038 can be easily resolved by using the easy methods given below –
Method 1 – Review the Stuck Paychecks from the Advanced Tab of the Employees Menu
You can fix QB error code PS038 by running the stuck paychecks from the edit tab of the advanced menu –
- Go to the QuickBooks Employees menu and hit the Edit button to choose the Find option, followed by moving to the Advanced tab.
- Select the Filter option and hit the Detail Filter Level option to choose the Filter List, followed by choosing the Summary Only option.
- Click on Online Status, select the Online to Send button, and press the Ctrl + F keys to locate the unsent paychecks and review them for issues.
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Method 2 – Resolve Data Integrity Issues by Running the Verify/Rebuild Tool from the File Section
Payroll issues in QB can be fixed by removing the data damage issues with the verify/rebuild tool –
- Open the QuickBooks File menu to select the Verify Data option from the Utilities tab and initiate the verification process to look for data damage.
- If issues are found, select the Rebuild Data tool from the File section, followed by hitting Rebuild Now to resolve the data issues, and check if the PS038 error is removed.
Conclusion
The troubleshooting solutions given above can help you terminate QuickBooks error PS038. If the solutions are ineffective and the payroll issues persist, you can reach out to our team of QB technicians at 1.855.738.2784 to get direct guidance with the error.
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